Intellexis is Hiring | Associate, Client Experience

Application deadline: 09/27/2026

Summary:

Experience: Fresh graduates and professionals with up to 3 years of experience are encouraged to apply.

Location: Gulshan-1, Dhaka

Salary: BDT 30,000 – 40,000 per month

Deadline: 09/27/2026

Intellexis is Hiring | Associate, Client Experience

Intellexis is looking for dynamic and client-focused individuals to join its Client Experience team.

Position: Associate, Client Experience
Employment Type: Full-Time
Work Mode: On-Site
Job Location: Gulshan-1, Dhaka
Salary: BDT 30,000 – 40,000 per month
Experience: Fresh Graduates – 3 Years
Application Deadline: 27 September 2026

Key Responsibilities:

Achieve and exceed defined performance targets.
Manage and maintain strong client relationships.
Act as the primary point of contact for client communications.
Ensure compliance with company policies and quality standards.
Implement activity plans and strategies effectively.
Analyze field data and prepare accurate repair estimates.
Upload and manage field results through client portals.
Identify opportunities for continuous improvement.
Monitor and manage vendor and supplier quality performance.

Requirements:

Excellent English verbal communication and active listening skills.
Strong rapport-building, negotiation, persuasion, and deal-closing abilities.
Strong analytical and problem-solving skills.
High English typing speed and accuracy.
Good computer literacy and proficiency in common software applications.
Ability to work independently and collaboratively.
Ability to work under pressure and meet tight deadlines.
Strong cross-cultural awareness.
Customer-centric mindset.

Educational Qualification:

Bachelor’s/Master’s degree from a reputed university.
Minimum CGPA: 3.00 or above.
Combined CGPA of 9.00 or above in SSC/O-Level and HSC/A-Level.

Experience:

Fresh graduates and professionals with up to 3 years of experience are encouraged to apply.
Experience in BPO/KPO/ITES or U.S. Property Preservation & Construction will be an advantage.

Work Schedule: