Meena Bazar is hiring.
hashtagPosition: Executive – Training & Development
hashtagEducation: Bachelor’s/Master’s degree in HRM, Business Administration, or relevant field.
hashtagExperience: 1–3 years of experience in Training & Development, preferably in retail, FMCG, or service industry. Experience in retail customer service training will be an added advantage
hashtagSalary_Benefits: Competitive Salary Package, Provident Fund, Gratuity, 2 Days Weekly Holidays, Leave Encashment, Festival Bonus, Tour Allowance (TA/DA), Mobile Bill.
hashtagJob_Location: Corporate Office, Dhanmondi, Dhaka.
🗓️#Deadline: May 20, 2026
hashtagHow_to_Apply: Please send your updated resume to career@meenabazar.com.bd by mentioning the position in the subject line by May 20, 2026.
hashtagKey_Responsibilities:
1. Conduct Training Needs Analysis (TNA) to identify skill gaps and prioritize learning initiatives.
2. Develop annual training calendars and coordinate training schedules across outlets and departments.
3. Conduct effective orientation programs for new hires to ensure smooth onboarding and alignment with company values.
4. Design and deliver customer service training for outlet staff, focusing on service etiquette, product knowledge, complaint handling, and brand standards.
5. Develop and update training modules, manuals, and materials for both outlet and corporate employees.
6. Regularly review and enhance training content based on company updates and industry best practices.
7. Visit outlets to assess service quality, identify training gaps, and provide on-the-job coaching.
8. Manage and implement employee recognition programs, including “Employee of the Month.”
9. Monitor training effectiveness and prepare reports on performance, progress, and ROI.
10. Evaluate training effectiveness using feedback, assessments, and performance metrics.
11. Assist in developing e-learning content and digital training platforms for scalable learning.
